Privacy Policy

I. General Provisions

This Privacy Policy outlines how personal data of Users, necessary for the provision of electronic services through the multiprojekt.pl website, are collected, processed, and stored.

The Service collects only the personal data necessary for the provision and development of the services offered.

Personal data collected through the Service are processed in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation, GDPR), and the Polish Act on the Protection of Personal Data of 10 May 2018.

II. Data Controller

The Data Controller of the personal data collected through the Service is Multiprojekt Automatyka Sp. z o.o., address: ul. Pilotów 2E, 31-462 Kraków, NIP: 675-144-15-70, REGON: 121401320, email address: krakow@multiprojekt.pl (hereinafter referred to as the Controller).

III. Purpose of Personal Data Collection

Personal data are used for the purpose of:

  • account registration and user identity verification,
  • enabling login to the Service,
  • performance of agreements related to services and e-services,
  • communication with the User (live chat, contact form, etc.),
  • sending a newsletter (after the User's consent to receive it),
  • providing social services,
  • promoting the Controller's offer,
  • marketing, remarketing,
  • personalizing the Service for Users,
  • analytical and statistical activities,
  • debt collection,
  • establishing and pursuing claims or defending against them.

Providing data is voluntary but necessary for concluding an agreement or using other functionalities of the Service.

IV. Types of Personal Data Processed

The Controller may process the User's personal data: name, surname, address of residence, email address, phone number, NIP (Tax Identification Number).

V. Duration of Personal Data Processing

Users' personal data will be processed for the following duration:

  • when the legal basis for data processing is the performance of a contract – until the expiration of claims after its execution,
  • when the legal basis for data processing is consent – until its withdrawal, and after its withdrawal until the expiration of claims.

In both cases, the limitation period is 6 years, and for claims related to periodic services and business activities – 3 years (unless a specific provision states otherwise).

VI. Sharing of Personal Data

Users' personal data may be shared with: entities affiliated with the Controller, its subcontractors, entities cooperating with the Controller, such as companies handling e-payments, courier/postal services, legal offices.

Users' personal data will not be transferred outside the European Economic Area (EEA).

VII. User Rights

The User of the Service has the right to: access their personal data, rectify it, delete it, restrict its processing, transfer it, object to processing, withdraw consent at any time (which does not affect the legality of processing based on consent before its withdrawal).

A request by the User to exercise the rights arising from the aforementioned rights should be sent to the address krakow@multiprojekt.pl.

The Controller shall fulfill or refuse to fulfill the request without delay – within a maximum of one month of receiving it.

The User has the right to file a complaint with the President of the Personal Data Protection Office if they believe that the processing violates their rights and freedoms (GDPR).

VIII. Cookies

The Service collects information using cookies – session, persistent, and third-party cookies.

The collection of cookies supports the correct provision of services in the Service and serves statistical purposes.

The User can define the scope of cookies' access to their device in the browser settings.

IX. Automated Decision-Making and Profiling

Users' data cannot be processed in an automated manner in such a way that any decisions could be made based on it.

Users' data may be profiled to customize content and personalize offers after their consent.

X. Final Provisions

The Controller reserves the right to make changes to the Privacy Policy, while ensuring that Users' rights are not restricted.

Information about the changes will appear in the form of a notification available on the Service.

For matters not regulated by this Privacy Policy, the provisions of the GDPR and Polish law shall apply.

© 2024 Multiprojekt Automatyka Sp. z o.o.